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Lecture

How to Introduce a Content Management System in Your Company

The demands placed on technical documentation have been rising continuously for years. Not only are laws and standards constantly being revised, but customers in the field of industrial products requiring explanation have also become more demanding.

For example, customers nowadays want to have a product or project-specific manual and no longer collective instructions. Information on maintenance work, auxiliary materials used or spare parts is also being requested in ever more detail, as running costs can be considerably reduced by properly carried out maintenance. Another trend is the provision of information in the form of electronic media.
The traditional manual in paper form will continue to prevail and is indispensable in some areas. However, there is an increasing demand for product information that is published on mobile devices in a way that is appropriate for the target group. The advantages of this are obvious. Technical documentation is thus becoming more digital.

In order to meet these requirements, companies are considering whether it makes sense to purchase a content management system (CMS). Even many larger companies do not have a CMS in use to date. A content management system has many advantages, but the acquisition is without doubt a technical, financial and also social tour de force.

The lecture wants to show that the introduction of a CMS is not so complex, if you stick to a few principles. The acquisition of a CMS is a one-way street, as it fundamentally changes the way the editorial department and the departments involved work, the associated IT landscape and the products. At a certain point there is no way back. The presentation describes the individual phases after which such a project should be carried out, identifies possible difficulties and their solutions and gives practical tips and advice. The perspective here is that of the head of the editorial department, who has already carried out two such projects.