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Education, AI, and Technical Communication: Why You Should Care

After years of hearing that "this is going to change everything," we get AI - which really will.

The integration of AI into Industry 4.0 and beyond changes the world of work, but also how people relate to each other and to machines. As technical communicators, we must develop new models for user learning. As citizens, we must face questions of ethics. All of this means that we must also be interested in education - how it (and we) will prepare children and adults for this hyperconnected world, how it will integrate AI tools, and how learning theories from education intersect our own practice.