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Accessing Content Wherever You Go – From Knowledge Base to Mobile App

More and more organisations are demanding mobile solutions that go beyond simply providing a responsive version of their content knowledge base. Field engineers, sales staff and customers often need the ability to reliably take content offline and work with no access to the internet.

This presentation explores the various factors that affect preparation and delivery of content to support an offline mobile app strategy. It looks at how related content can be defined within a knowledge base, and provides specific examples organisations using mobile apps for content delivery.